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REFERENCES

1.        Justis, R.T. and Judd, R.J., Franchising, 2e, DAME, 2002. 

2.        Chen, Y.S., Chen, G.Q. Chen, and Justis, R.T., "Franchising as an eBusiness Growth Strategy in China,” Proceedings of Asian eBiz Workshop, Tsinghua University, Beijing, China, July 4-6, 2001. 

3.        Entrepreneur.com, Tech Businesses, located at http://www.entrepreneur.com/FZ_CategorySplash/1,4730,12-12---1-,00.html?theCategoryCd=TECH&theCategoryName=Tech+Businesses. 

4.        “Asia Pacific to Outpace US Online Population by 2005, But US Sites Turn Blind Eye Toward Globalization,” Business Wire, January 11, 2001; Available at http://www.businesswire.com/cgi-bin/f_headline.cgi?bw.011101/210112033&ticker=JMXI. 

5.        Porter, M.E., “Strategy and the Internet,” Harvard Business Review, pp.63-78, March 2001. 

6.        Justis, R.T. and Vincent, W.S., Achieving Wealth Through Franchising, Adams Media Corporation, 2001. 

7.        Love, J., McDonald's : Behind the Arches, Bantam Books, 1995. 

8.        Alavi, M. and Leidner, D.E., “Knowledge Management Systems: Issues, Challenges, and Benefits,” Communications of the Association for Information Systems,” Volume 1, Article 7, February 1999. 

9.        “Steps to Becoming a Smoothie King Franchisee,” located at http://smoothieking.com/franchise/steps_franchise.html. 

10.     Chen, Y.S., "Information Systems in Franchising," Franchising, DAME, 2e, R. Justis and R. Judd, 2002. 

11.     Thomas, D. and Seid, M., Franchising for Dummies, IDG Books, 2000. 

12.     Sherman, A.J., Franchising & Licensing, 2e, AMACOM, 1999. 

13.     Hadfield, B., Wealth Within Reach, Cypress Publishing, 1995. 

14.     Schreuder, A.N., Krige, L. and Parker, E., "The Franchisee Lifecycle Concept – A New Paradigm in Managing the Franchisee-Franchisor Relationship," Proceedings of the 14th annual International Society of Franchising Conference, San Diego, California, February 19-20, 2000. 

15.     Chen, Y., Chong, P., and Justis, R.T., “Information Technology Solutions to Increase Franchise Efficiency and Productivity”, Proceedings of the 2000 Franchise China Conference and Exhibition, Beijing (November 6-7), Guangzhou (November 9-10), and Shanghai (November 13-14), China, 2000. The Conference web site is located at www.franchise.globalsources.com. 

16.     Chen, Y.S., Justis, R.T., and Chong, P.P., "Franchising and Information Technology: A Framework," to appear in Managing Information Technology in Small Business: Challenges and Solutions, edited by S. Burgess, Idea Group Publishing, 2002. 

17.     Lafontaine, F. and Sun, S., “The Effect of Macroeconomic Conditions on US Franchisor Entry and Survival”, Proceedings of the 15th Annual International Society of Franchising Conference, Las Vegas, Nevada, February 24-25, 2001.

18.     Azoulay, P. and Shane, S., “Entrepreneurs, Contracts, and the Failure of Young Firms”, Management Science, Vol. 47, No. 3, March 2001. 

19.     Shane, S. and Foo, M., “New Firm Survival: Institutional Explanations for New Franchisor Mortality”, Management Science, Vol. 45, No.2, February, 1999. 

20.     Samuels, G., “Golden Arches Galore,” Forbes, 4^th November 1996.  Available at http://www.mcspotlight.org/media/press/forbes_4nov96.html. 

21.     Deluca, F. and Hayes, J., Start Small Finish Big: Fifteen Key Lessons to Start and Run Your Own Successful Business, Warner Books, 2000. 

22.     Gates, W. (1999).  Business @ the Speed of Thought. Warner Books, 1999. 

23.     Chen, Y., Ford, C., Justis, R.T, and Chong, P., “Application Service Providers (ASP) in Franchising: Opportunities and Issues”, Proceedings of the 15th Annual International Society of Franchising Conference, Las Vegas, Nevada, February 24-25, 2001. 

24.     McKenzie, K., “Multi-units Can Turn Data Into Usable Information,” Franchise Times, P.51, June-July 1999. 

25.     Westland, J.C. and Clark, T., Global Electronic Commerce, The MIT Press, 1999. 

26.     Stanworth, J, Price, S, and Purdy, D., “Franchising as a Source of Technology-Transfer to Developing Economies”, Proceedings of the 15th Annual International Society of Franchising Conference, Las Vegas, Nevada, February 24-25, 2001. 

27.     Welsh, D. and Alon, I., “International Franchising in Emerging Markets: A Review and Summary”, Proceedings of the 15th Annual International Society of Franchising Conference, Las Vegas, Nevada, February 24-25, 2001. 

28.     Paswan, A.K., Young, J.A., and Kantamneni, S.P., “Public Opinion About Franchising in an Emerging Market: An Exploratory Investigation Involving Indian Consumers,” Proceedings of the 15th Annual International Society of Franchising Conference, Las Vegas, Nevada, February 24-25, 2001.

29.    Chen, Y.S., Chen, G.Q. Chen, and Justis, R.T., "Franchising as an eBusiness Growth Strategy in China,” Proceedings of Asian eBiz   Workshop, July 4-6, 2001, Tsinghua University, Beijing, China.